How does an OE Work Group decide which issues to address and how to fix them?

For each potential improvement, the Work Groups take into consideration the following issues:

  • Does it save money?
  • Are we solving the right problem?
  • Is the benefit of all this change going to be of real value? Will we recognize it as beneficial?
  • Are we paying attention to the people most impacted by the change? Do they have a voice in the solution?
  • What will the impact be on the departments? How will they restructure or absorb the changes in work flow?
  • Will the technology support the streamlined processes?
  • Is accountability clearly identified and supported with delineated roles and responsibilities?
  • Do the numbers and data support the claims? Do we trust the data?
  • Are the solutions realistic and are we giving ourselves the time to test them?
OE General