IT Work Group
IT Initiative Updates
- March 2013: ITFS Update
- March 2013: ITFS Advisory Board
- February 2013: ITFS Welcome
- February 2013: ITFS Staffing Update
- January 2013: IT Update
- January 2013: ITFS Hiring Decisions Announced
- IT News - January 2013
- IT Implementation Design Team
Fall 2012: Town Halls, Job Descriptions and presentations
- ITFS: Comprehensive computer support for UCSF
- ITFS Hiring Update (11/30/12)
- ITFS Summary Presentation
- Town Hall 10/18/12: Learn about the new organization and job opportunities
- Town Hall 10/24/12: Detailed information about positions and job opportunities
Job Descriptions & hiring grid
- Senior Field Technician
- Field Technician
- Customer Engagement Manager
- Field Manager
- Engineering Supervisor
- Senior Desktop Engineer
- Desktop Engineer
FAQs: Information on application process, hiring, organization, department logistics and enabling technologies
10 things you may not know about the Desktop Support Consolidation
UCSF Email Consolidation 100% complete!
- May 2012: IT Update
- Apr 2012: OE IT Initiatives and funding model approved by the CEC
- Mar 2012: Complete IT Funding and OE Initiatives presentation to the CEC
- Dec 2011: IT Service Desk Go-Live on December 22, 2011
- Nov 2011: IT Governance
- Nov 2011: IT Forum Presentation
- Oct 2011: OE Service Desk Announcement
- Oct 2011: Comprehensive IT Update
- Desktop Support
- Co-location of ITS, ISU and Medical Center help desks
- Roll-out of the upgraded and consolidated email servers
- Ongoing wireless upgrades
Please feel free to review and share the IT resources below, which include tips, FAQs, presentations and Q&A from events.
- Sep 2011: New IT Tips @UCSF
- Jun 2011: OE Desktop Support Initiative Presentation (Focus Groups)
- Mar 2011: IT Service Transition FAQs
- Mar 2011: IT SFGH FAQs
- Mar 2011: Help Desk Consolidation FAQs
- Feb 2011: Quick IT Tips @ UCSF
- Feb 2011: OE IT Brown Bag Presentation
- Feb 2011: OE IT Brown Bag Q&A
- Jan 2011: All Hands IT Presentation
- November 2011: IT Work Group Presentation
Fall 2010: IT Work Group Initiative - Charged by the Chancellor to reduce IT spending by targeting four areas: Help Desk, Network, Email and Procurement ..... see the document in its entirety.